1. Types of Personal Information Collected
In this Privacy Policy, the term “personal information” refers to data that identifies an individual. We gather several categories of personal information through our Service:
Information Provided by You or Acquired from Third Parties
· Account Registration and Service Enrollment: When setting up your account and signing up for our Service, you disclose personal details such as your email address, date of birth, gender, and mobile phone number.
· Third-Party Logins: If you access our Service using an external service provider’s login (like Facebook, Apple, or Google), we obtain certain details about you from these third parties. This may include your social media profiles, username, email address, date of birth, gender, profile details, and potentially your friends list, depending on your privacy settings with these services.
· Profile Enhancements: You may choose to enhance your profile by adding additional information, such as a biography or links to your social media accounts.
· User Contributions: As you use our Service, we collect content you generate, such as comments, messages, photos, and audio or video calls, including any media captured during these calls, that you decide to share, send, or upload.
· Direct Purchases: When you subscribe to a premium service or make a purchase directly from us (not via a platform like iOS or Android), you provide us or our designated payment processors with your payment information, which may include your debit or credit card details or other financial data.
2. Information Collection Details
Direct Interactions: If you reach out to us, for example through our customer care team, we collect any information you provide during our communication.
Information from Other Users: Other users may provide information about you as they use our Services, such as during interactions or through reports.
Information on Your Service Usage
Device Information: We collect specifics about your devices, including hardware model, operating system, identifiers like advertising IDs and device IDs, browser type, language, wireless and mobile network details.
Usage Logs: We track data like URLs, redirections, timing metrics, network details, cookie data, and your interaction history with our Service.
Location Data: We process geographical data based on your consent or as necessary to provide our Service.
Service Interaction: This includes your activity within the Service such as transaction history, interaction with other users, and overall engagement metrics.
External Links and Third Parties
Our Service may link to other websites, apps, and features that are not operated by us. These entities have their own privacy policies. Interactions with third-party services are governed by their privacy policies, not ours.
3. Children's Personal Information
Age Restrictions: Our Service is not intended for individuals under the age of eighteen. We do not deliberately collect or solicit personal information from anyone under eighteen, nor do we sell the personal information of minors under sixteen.
Removal of Information: Should we learn that we have accidentally collected personally identifiable information from a minor under eighteen as part of our Service, we will take immediate steps to remove such data from our records.
Reporting Concerns: If you suspect that a child under eighteen has provided us with personal information, please notify us at blackcoffe9845@gmail.com.
4. Usage of Personal Information
Service Provisioning: We use your personal information in connection with our contractual obligations to you, enabling us to:
· Develop, enhance, operate, and maintain our products and services.
· Communicate with you regarding service updates and information.
· Analyze usage patterns and trends.
· Personalize our services, including suggesting connections and tailoring content and advertisements.
· Improve the safety and security of our services.
· Confirm your identity to prevent fraud and other prohibited or illegal activities.
· Leverage cookies and similar technologies to better the services and your user experience.
· Enforce our Terms of Service and other policies.
Local Storage: We may store data locally on your device, such as using local cache to speed up app loading and content delivery.
5. Additional Uses of Information
Enforcement and Compliance: We use your information to:
· Prevent activities that violate our Terms of Service or the law, including fraudulent behavior and potential account theft.
· Ensure compliance with legal obligations, applicable laws, industry standards, and our internal policies, including this Privacy Policy.
· Respond to legal demands such as court orders and subpoenas, and fulfill requests from government entities, law enforcement, public authorities, or regulators.
Legal Rights Protection: We also use your information to:
· Manage and resolve complaints.
· Seek legal counsel.
· Establish, exercise, or defend legal claims concerning our company, our group entities, and our Service.
6. Disclosure of Information
Sharing within Corporate Family: We may share your personal information with our affiliates, subsidiaries, partners, and personnel within the BerryTalk group of companies.
Service Providers: Your information is transferred or disclosed to third-party companies that assist us in operating our Service. These include providers of payment processing, IT support, security, hosting, analytics, mailing, billing, and marketing services. These companies are authorized to use your personal information only as necessary to provide these services to us and are prohibited from using it for any other purpose.
Professional Advisors: We share your information with professional advisors like lawyers, accountants, business consultants, insurers, and auditors, as required for them to perform their services.
Legal and Regulatory Obligations: We disclose personal information to government authorities, judicial bodies, regulators, or other third parties when legally required to do so. This includes complying with the law, responding to legal processes such as search warrants, subpoenas, or court orders, or other necessities.
7. Circumstances of Information Sharing
Regulatory Compliance and Fraud Prevention: We may disclose your information to:
· Ensure compliance with our service terms and policies.
· Investigate and deter fraudulent or illegal activities related to our Service, in accordance with applicable data protection laws.
Protection of Rights and Safety: We share your information to protect and defend the rights, property, and safety of our business, our affiliates, our staff, and our business partners, as well as our customers and the public.
Corporate Changes: In events such as mergers, acquisitions, restructurings, or bankruptcy, your information may be part of the transferred assets.
With Your Consent: Beyond the scenarios outlined in this Privacy Policy, we may share your information with third parties if you give us explicit consent or request us to do so.
Public Disclosures: Any content you voluntarily disclose for posting to the Service, such as "User Contents," may become publicly available. Once made public, such content may be further shared by others. This Privacy Policy does not govern information that becomes public through such disclosures.
8. Retention of Personal Information
Retention Principles: We adhere to the following principles to ensure appropriate retention of your personal information:
· Service Provision: We retain information for as long as it is necessary to provide you with our Service.
· Legal and Contractual Requirements: We retain information as required by law, contractual obligations, or for compliance with statutory obligations, such as tax requirements.
· Purpose Limitation: We keep information only for the duration necessary for its intended purposes. This includes retaining information for resolving disputes or settling payments. Beyond these uses, we may keep information in anonymized form for statistical analysis, with adequate safeguards in place.
· Consent-Based Processing: When processing is based on your consent, we retain your information until you withdraw consent and for a brief period thereafter to manage your request effectively. We also maintain a record of your withdrawal to ensure compliance in future interactions.
9. Protection of Personal Information
Security Measures: We are committed to safeguarding your personal information and implement robust security measures appropriate to the data collected through our Service. Despite our efforts, please be aware that no security system is infallible—no website, Internet transmission, computer system, or wireless connection can be guaranteed to be completely secure.
Sharing Responsibility: The Service provides functionality for you to share text messages, photos, videos, and other forms of communication with other users. It's important to understand that once you choose to share these items, they may not be removable from our servers and might remain accessible to other users you've shared them with. The decision to share such personal content is entirely yours. Once shared, you may lose control over how this information is used and it could become publicly accessible, depending on your own actions and those of others with whom the content is shared. We cannot be held responsible for any use or misuse of the information you choose to share.
10. Your Rights Regarding Personal Information
Tools for Control: We empower you with tools to manage your personal information:
· Access and Updates: You can access and update your personal information directly within the app’s Settings page. For broader data access or modification requests, please submit a request here. We may require identity verification or additional information before processing such requests to ensure your privacy and security. Service removal from your device or account deletion can also be initiated by you.
· Revoking Permissions: You may at any time withdraw your consent for our collection of data from sources like your phonebook, camera, photos, or location services by adjusting your device’s settings. Please be aware that revoking these permissions might affect the functionality of certain services.
· Erasure: Under certain conditions, you have the right to request the deletion of your personal information. This right is subject to limitations if the data is needed for legal obligations or for establishing, exercising, or defending legal claims.
· Restriction on Processing: You can request restrictions on the processing of your personal information under specific circumstances.
· Objection: You have the right to object to the processing of your personal information based on your particular situation. We will cease processing unless there are overriding legitimate grounds for the continuation of processing or for legal claims.
11. Data Removal Options
Deleting Your Data: You have the freedom to request the deletion of your data at any time. If you choose to delete your account, we will make every effort, within commercial reasonability, to erase your data from our servers. However, legal or other obligations may require us to retain certain elements of your personally identifiable information. It's important to note that removing your data from our database might affect our ability to provide you with our Service.
Procedure for Deletion: To initiate the deletion of your data or personal information, navigate to “Me-Settings-About BerryTalk-Delete Account” in the app. Please be aware that we may request identity verification or additional information before proceeding with the deletion to ensure the security of your account.
12. Updates to Our Privacy Policy
Policy Changes: We retain the right to amend this Privacy Policy at our discretion. Changes will be communicated to you prior to their implementation. Additionally, you can review the most current version of our Privacy Policy at any time via links on our website.
Notification of Changes: Should there be significant changes to this policy, we will inform you either by updating the Privacy Policy on our website or through a direct notification, as required by law.
Acceptance of Changes: By continuing to use the Service after the introduction of a revised Privacy Policy or following the posting of a notice on our website, you are accepting the amended terms. If you disagree with the terms of the updated Privacy Policy, you should discontinue your use of the Service.
13. Third-Party Analytics and Advertising
Use of Tracking Technologies: We allow third-party companies to employ cookies, web beacons, and similar tracking technologies on our services. These entities may gather data about your interaction with our service and others across the internet over time for various services. This data aids in the analysis and tracking of user behavior, assessing content popularity, and gaining insights into online activities.
Targeted Advertising: Some companies might use the information we collect to provide targeted advertising on our behalf or for other entities, including on external websites and apps. As of now, BerryTalk does not recognize do-not-track signals from your devices. Should our policy change, we will update this privacy policy to include details about our response to these signals.